Privacy Policy

Privacy Policy

1. Introduction

MSJ Group recognizes that privacy is important to you and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and disclose personal data when you use MSJ Group Online Orders.

This policy complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Cyprus data protection legislation.

2. Who We Are

MSJ Group Online Orders is an online ordering platform operated by MSJ Group, a group of companies active in the Life Sciences sector in Cyprus and Greece.

Registered Address:
8 Agiou Nicolaou Street
1055 Nicosia, Cyprus

Telephone: +357 22 056200
Website: https://msjgrouponlineorders.com
Contact Email: info@msjgroup.com

3. Personal Data We Process

We collect and process personal data that you provide directly or that is generated through your use of the platform.

This may include:

· Full name

· Company name

· Billing and delivery address

· Telephone number

· Email address

· Order history and transaction data

· Login and account credentials

· Technical data such as IP address, browser type, and device information

We may also process data obtained from publicly available sources where legally permitted.

4. Children’s Data

This platform is not intended for individuals under the age of 16.
We do not knowingly collect personal data from children

5. Legal Basis for Processing

We process personal data only when legally permitted. The lawful bases include:

A. Performance of a Contract

· To process and fulfill online orders

· To manage user accounts

· To provide customer support

B. Legal Obligations

Tax, accounting, and regulatory compliance

C. Legitimate Interests

· Platform security and fraud prevention

· Service improvement and system monitoring

· Business communications related to your account

D. Consent

Marketing communications where you have explicitly opted in

6. How We Share Your Data

Your personal data may be shared with trusted third parties strictly where required, including:

· Payment service providers

· IT and hosting providers

· Legal, financial, and auditing advisors

· Courier and logistics partners

All third parties are bound by contractual data protection obligations.

7. Transfers Outside the EEA

Where personal data is transferred outside the European Economic Area, appropriate safeguards are applied in line with GDPR Article 46.

8. Data Retention

We retain personal data only for as long as necessary:

· To fulfil contractual obligations

· To comply with legal requirements

· Until you request deletion, where legally permissible

Data is securely deleted or anonymized once no longer required.

9. Automated Decision-Making

MSJ Group Online Orders does not use automated decision-making or profiling that produces legal or significant effects on users.

10. Marketing Communications

We may send service-related communications as part of account operation.
Marketing communications are sent only with your consent or where legally justified.

You can opt out at any time.

11. Your Data Protection Rights

You have the right to:

· Access your personal data

· Request correction or deletion

· Restrict or object to processing

· Data portability

· Withdraw consent at any time

Requests can be submitted to info@msjgroup.com

12. Right to Lodge a Complaint

You have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection (Cyprus):
http://www.dataprotection.gov.cy

13. Cookies

This website uses cookies for functionality and performance.
For full details, refer to the Cookie Policy available on the website.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on the website with an updated revision date.

Cookie policy

1. What are cookies?

Cookies are small pieces of text files that are stored in the user’s browser when they visit a website.
The information stored on the user’s device may include pages visited, date and time of the visit, and a random, unique user identification number.

By using this website, MSJ Group Online Orders can store useful information related to the user’s browsing and read this information to provide a consistent and functional browsing experience.

2. What cookies does MSJ Group Online Orders use?

https://msjgrouponlineorders.com uses cookies to manage sessions, provide personalised website features, and tailor promotional and other content to reflect the specific needs and interests of the user.

Cookies may also be used to compile anonymous, aggregated statistics that allow MSJ Group Online Orders to understand how visitors use the website and improve its structure and content.
From this information, the user’s personal identity cannot be identified.

The user may modify browser settings to reject some or all cookies, except those that are strictly necessary.
Please note that certain features are available only through the use of cookies. If cookies are rejected, these features may not function correctly.

The following categories of cookies are used:

Necessary Cookies

These cookies are essential for the proper operation of MSJ Group Online Orders.
They allow the user to browse the website and use core functions such as access to secure areas and order processing.

These cookies do not identify the user personally.
Without them, the website cannot operate effectively.

Preference Cookies

These cookies allow MSJ Group Online Orders to remember user choices such as username, language, or region in order to provide enhanced and personalised features.

They may also be used to provide services requested by the user.
The information collected may be anonymous and cannot track browsing activity on other websites.

If these cookies are not accepted, website functionality and access to certain content may be affected.

Performance Cookies (Statistics)

These cookies collect information about how visitors use MSJ Group Online Orders, such as which pages are visited most often or whether error messages occur.

They collect aggregated and anonymous data and are used solely to improve website performance.

Marketing Cookies

These cookies are used to deliver content that matches the user’s interests.
They may be used to send targeted offers, limit advertising frequency, or measure campaign effectiveness.

They may also track visits to MSJ Group Online Orders to evaluate which marketing channels are effective and to reward affiliates that direct visitors to the website.

Marketing – Third‑Party Cookies

These cookies are placed by third‑party partners on our behalf.
They collect data related to advertising performance and interaction with the website.

This data may be used by our partners for statistical analysis and to improve advertising relevance.

3. How to control cookies

The user may revoke consent or object to the use of cookies at any time.
Cookies can be controlled or deleted through browser settings.

4. What are the rights of the user?

The user has the right to:

· Access personal data

· Correct or delete personal data

· Restrict processing of personal data

· Object to processing of personal data

· Withdraw consent for the use of some or all cookies and related data processing

5. Amendments to this Cookie Policy

This Cookie Policy may be amended at any time.
Users are encouraged to review this Policy regularly to stay informed of any changes.